Claim record · Webex Contact Center Enterprise as a distinct product
Cisco states that Webex Contact Center Enterprise provides information routing services based on Cisco Unified Contact Center Enterprise and Cisco Unified Communications Manager technology.
fact · verified 2026-09-05
based on Cisco's Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications Manager (UCM) technology
- Vendor
- Cisco
- Product
- Webex Contact Center Enterprise
- Subsystem
- product-definition
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Webex Contact Center Enterprise Data Sheet — Cisco Systems, Inc. · tier 2 current vendor documentation · Table 1 Core features, Automatic Call Distribution row
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Contact Center Enterprise as a distinct product: claim wxcce-acd-built-on-ucce-and-ucm. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcce-acd-built-on-ucce-and-ucm
BibTeX
@misc{warmtransfer-claim-wxcce-acd-built-on-ucce-and-ucm,
title = {Webex Contact Center Enterprise as a distinct product: claim wxcce-acd-built-on-ucce-and-ucm},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcce-acd-built-on-ucce-and-ucm},
note = {Claim wxcce-acd-built-on-ucce-and-ucm, verified 2026-09-05}
}