The Zendesk article's Management Portal path for desktop layouts is probably out of date; the current desktop layout article places layouts in Control Hub, so administrators should expect to do this step in Control Hub.
inferred · Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- desktop-layout
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Status
- inferred
- Checked
- 2026-10-02
Sources
- Manage desktop layouts — Cisco Webex Help Center · tier 2 current vendor documentation · Create a desktop layout, compared with jg2krv 'Set up Desktop Layout'
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-layout-path-likely-stale. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-layout-path-likely-stale
BibTeX
@misc{warmtransfer-claim-wxcc-zendesk-setup-layout-path-likely-stale,
title = {Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-layout-path-likely-stale},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-layout-path-likely-stale},
note = {Source note wxcc-zendesk-setup-layout-path-likely-stale, checked 2026-10-02}
}