Assigning a custom desktop layout to a team overwrites the global layout, which is the default layout for all teams.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
desktop-layout
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-layout-overrides-global. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-layout-overrides-global

BibTeX

@misc{warmtransfer-claim-wxcc-zendesk-setup-layout-overrides-global,
  title  = {Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-layout-overrides-global},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-layout-overrides-global},
  note   = {Source note wxcc-zendesk-setup-layout-overrides-global, checked 2026-10-02}
}

Read in context