Cisco's Zendesk IVR HTTP connector sample uses a Control Hub Custom Connector with BasicAuth and a Zendesk API token, and needs API authentication enabled in Zendesk.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- connectors
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Zendesk IVR HTTP connector sample (README) — Cisco DevNet · tier 3 vendor-maintained repositories · README, connector setup and prerequisites
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-ivr-sample-basicauth. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-ivr-sample-basicauth
BibTeX
@misc{warmtransfer-claim-wxcc-zendesk-setup-ivr-sample-basicauth,
title = {Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-ivr-sample-basicauth},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-ivr-sample-basicauth},
note = {Source note wxcc-zendesk-setup-ivr-sample-basicauth, checked 2026-10-02}
}