Source note · Setting up WhatsApp as a Webex Contact Center channel
A WhatsApp registered template quick reply uses Response type 'WhatsApp registered Message' and asks for a business account ID, a language, a WhatsApp category, an optional header, the message, an optional footer of at most 60 characters, and sample values for variables.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Quick replies
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Manage Quick Replies — Cisco · tier 2 current vendor documentation · Add a WhatsApp registered template
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-qr-whatsapp-template-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-qr-whatsapp-template-fields
BibTeX
@misc{warmtransfer-claim-wxcc-whatsapp-channel-setup-qr-whatsapp-template-fields,
title = {Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-qr-whatsapp-template-fields},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-qr-whatsapp-template-fields},
note = {Source note wxcc-whatsapp-channel-setup-qr-whatsapp-template-fields, checked 2026-10-02}
}