Webex CC granular agent states are scheduled to roll out to all Webex CC customers on October 29, 2026.
Checked 2026-10-02
Granular agent states are scheduled to roll out to all Webex CC customers on October 29, 2026.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent-state
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- scheduled 2026-10-29
- Checked
- 2026-10-02
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · entry dated July 22, 2026
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex WFO data gaps for Webex Contact Center: source note wxcc-wfo-troubleshooting-granular-states-ga-date. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-wfo-troubleshooting-granular-states-ga-date
BibTeX
@misc{warmtransfer-claim-wxcc-wfo-troubleshooting-granular-states-ga-date,
title = {Troubleshooting Webex WFO data gaps for Webex Contact Center: source note wxcc-wfo-troubleshooting-granular-states-ga-date},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-wfo-troubleshooting-granular-states-ga-date},
note = {Source note wxcc-wfo-troubleshooting-granular-states-ga-date, checked 2026-10-02}
}