Source note · Adding a Webex AI Agent to a Webex Contact Center flow
For Webex Contact Center, using Webex AI Agent requires the AI Agent add-on for the Flex 3.0 Contact Center license.
Checked 2026-09-30
AI Agent add-on for the Flex-3.0 Contact Center license
- Vendor
- Cisco
- Product
- Webex AI Agent Studio
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex AI Agent Studio Administration guide — Cisco Webex · tier 2 current vendor documentation · Prerequisites / licensing section near the top of the article
Cite this note
APA
WarmTransfer. (2026, September 30). Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-license-flex3-addon. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-license-flex3-addon
BibTeX
@misc{warmtransfer-claim-wxcc-virtual-agent-setup-license-flex3-addon,
title = {Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-license-flex3-addon},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-license-flex3-addon},
note = {Source note wxcc-virtual-agent-setup-license-flex3-addon, checked 2026-09-30}
}