Source note · Adding a Webex AI Agent to a Webex Contact Center flow
A knowledge base holds at most 100 files and 2 GB in total, each file at most 10 MB, .txt files at most 2 MB, and PDFs at most 300 pages.
Checked 2026-09-30
Total storage limit: 2 GB per Knowledge Base
- Vendor
- Cisco
- Product
- Webex AI Agent Studio
- Subsystem
- knowledge base
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex AI Agent Studio Administration guide — Cisco Webex · tier 2 current vendor documentation · Knowledge base, file limits
Cite this note
APA
WarmTransfer. (2026, September 30). Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-kb-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-kb-limits
BibTeX
@misc{warmtransfer-claim-wxcc-virtual-agent-setup-kb-limits,
title = {Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-kb-limits},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-kb-limits},
note = {Source note wxcc-virtual-agent-setup-kb-limits, checked 2026-09-30}
}