Knowledge base file uploads accept .xlsx, .xls, .csv, .pdf, .docx, .doc and .txt files.

Checked 2026-09-30

Vendor
Cisco
Product
Webex AI Agent Studio
Subsystem
knowledge base
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-kb-file-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-kb-file-types

BibTeX

@misc{warmtransfer-claim-wxcc-virtual-agent-setup-kb-file-types,
  title  = {Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-kb-file-types},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-kb-file-types},
  note   = {Source note wxcc-virtual-agent-setup-kb-file-types, checked 2026-09-30}
}

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