Source note · Adding a Webex AI Agent to a Webex Contact Center flow
An agent is created from the dashboard with + Create agent, either from a template or from scratch, and an autonomous agent requires an agent name, a system ID and an AI engine.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex AI Agent Studio
- Subsystem
- agent creation
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex AI Agent Studio Administration guide — Cisco Webex · tier 2 current vendor documentation · Create an autonomous AI agent section
Cite this note
APA
WarmTransfer. (2026, September 30). Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-create-agent-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-create-agent-fields
BibTeX
@misc{warmtransfer-claim-wxcc-virtual-agent-setup-create-agent-fields,
title = {Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-create-agent-fields},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-create-agent-fields},
note = {Source note wxcc-virtual-agent-setup-create-agent-fields, checked 2026-09-30}
}