An agent can be tested in AI Agent Studio's chat preview by typing a query, and voice preview shows a live transcript and supports barge-in.

Checked 2026-09-30

Vendor
Cisco
Product
Webex AI Agent Studio
Subsystem
preview
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-chat-preview. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-chat-preview

BibTeX

@misc{warmtransfer-claim-wxcc-virtual-agent-setup-chat-preview,
  title  = {Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-chat-preview},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-chat-preview},
  note   = {Source note wxcc-virtual-agent-setup-chat-preview, checked 2026-09-30}
}

Read in context