Source note · Adding a Webex AI Agent to a Webex Contact Center flow
AI Agent Studio offers autonomous agents, which pursue defined goals using predefined actions and a knowledge base, and scripted agents, which follow predefined rules and answer from a user-created training corpus.
Checked 2026-09-30
respond to questions based on a user-created training corpus
- Vendor
- Cisco
- Product
- Webex AI Agent Studio
- Subsystem
- agent types
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex AI Agent Studio Administration guide — Cisco Webex · tier 2 current vendor documentation · Overview of AI agent types
Cite this note
APA
WarmTransfer. (2026, September 30). Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-agent-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-agent-types
BibTeX
@misc{warmtransfer-claim-wxcc-virtual-agent-setup-agent-types,
title = {Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-agent-types},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-agent-types},
note = {Source note wxcc-virtual-agent-setup-agent-types, checked 2026-09-30}
}