Both transcription notes are dated April 2024, carry no revision history and no review marker, and describe the stage that feeds contact centre AI features documented as recently as 2026.
inferred · Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex
- Subsystem
- AI model and vendor inventory
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- inferred
- Checked
- 2026-09-05
Sources
- In-House Transcription - AI Transparency Technical Note — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · cover pages of both transcription notes
Cite this note
APA
WarmTransfer. (2026, September 5). Third-party model and speech vendors behind Webex contact centre AI: source note wxcc-vend-transcription-notes-are-two-years-old. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-vend-transcription-notes-are-two-years-old
BibTeX
@misc{warmtransfer-claim-wxcc-vend-transcription-notes-are-two-years-old,
title = {Third-party model and speech vendors behind Webex contact centre AI: source note wxcc-vend-transcription-notes-are-two-years-old},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-vend-transcription-notes-are-two-years-old},
note = {Source note wxcc-vend-transcription-notes-are-two-years-old, checked 2026-09-05}
}