Cisco states it has data usage and privacy agreements with its language model providers that explicitly prohibit those providers from using customer data for their own model training or improvement.
fact · verified 2026-09-05
These agreements explicitly prohibit the providers from utilizing customer data for their own model training or improvement purposes.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- AI model and vendor inventory
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.60
- Verified
- 2026-09-05
Sources
- Cisco Contact Center Suggested Responses AI Transparency Technical Note — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · Model Overview, Model Architecture
Cite this claim
APA
WarmTransfer. (2026, September 5). Third-party model and speech vendors behind Webex contact centre AI: claim wxcc-vend-llm-provider-contracts-prohibit-training. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-vend-llm-provider-contracts-prohibit-training
BibTeX
@misc{warmtransfer-claim-wxcc-vend-llm-provider-contracts-prohibit-training,
title = {Third-party model and speech vendors behind Webex contact centre AI: claim wxcc-vend-llm-provider-contracts-prohibit-training},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-vend-llm-provider-contracts-prohibit-training},
note = {Claim wxcc-vend-llm-provider-contracts-prohibit-training, verified 2026-09-05}
}