Cisco states that it uses unnamed third-party vendors for human review of the automated processes behind In-House Transcription, including for training and evaluation.
fact · verified 2026-09-05
Cisco leverages third-party vendors to ensure human review of the automated processes involved to provide In-House Transcription, including for training and evaluation.
- Vendor
- Cisco
- Product
- Webex
- Subsystem
- AI model and vendor inventory
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- In-House Transcription - AI Transparency Technical Note — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · Data Sources for Training and Evaluation, page 6
Cite this claim
APA
WarmTransfer. (2026, September 5). Third-party model and speech vendors behind Webex contact centre AI: claim wxcc-vend-in-house-transcription-uses-review-vendors. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-vend-in-house-transcription-uses-review-vendors
BibTeX
@misc{warmtransfer-claim-wxcc-vend-in-house-transcription-uses-review-vendors,
title = {Third-party model and speech vendors behind Webex contact centre AI: claim wxcc-vend-in-house-transcription-uses-review-vendors},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-vend-in-house-transcription-uses-review-vendors},
note = {Claim wxcc-vend-in-house-transcription-uses-review-vendors, verified 2026-09-05}
}