For 0-commitment orders, the default Concurrent Voice Contact Entitlement is 100 plus the number of Add-on IVR port licenses.

fact · verified 2026-09-04

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Voice channel and PSTN
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-04
Status
fact
Confidence
0.90
Verified
2026-09-04

Sources

Cite this claim

APA

WarmTransfer. (2026, September 4). Webex Contact Center voice channel and PSTN options: claim wxcc-vc-zero-commitment-default-entitlement-100. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-vc-zero-commitment-default-entitlement-100

BibTeX

@misc{warmtransfer-claim-wxcc-vc-zero-commitment-default-entitlement-100,
  title  = {Webex Contact Center voice channel and PSTN options: claim wxcc-vc-zero-commitment-default-entitlement-100},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-vc-zero-commitment-default-entitlement-100},
  note   = {Claim wxcc-vc-zero-commitment-default-entitlement-100, verified 2026-09-04}
}

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