Source note · Webex Contact Center voice channel and PSTN options
A customer cannot map a toll-free number to an entry point without the appropriate entitlement; on Cisco PSTN telephony type, this requires the 'Cisco Bundle 2: Inbound toll-free number access' add-on.
Checked 2026-09-04
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Voice channel and PSTN
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Checked
- 2026-09-04
Sources
- Set up voice settings for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up inbound dial numbers section
Cite this note
APA
WarmTransfer. (2026, September 4). Webex Contact Center voice channel and PSTN options: source note wxcc-vc-toll-free-entry-point-requires-bundle-2-addon. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-vc-toll-free-entry-point-requires-bundle-2-addon
BibTeX
@misc{warmtransfer-claim-wxcc-vc-toll-free-entry-point-requires-bundle-2-addon,
title = {Webex Contact Center voice channel and PSTN options: source note wxcc-vc-toll-free-entry-point-requires-bundle-2-addon},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-vc-toll-free-entry-point-requires-bundle-2-addon},
note = {Source note wxcc-vc-toll-free-entry-point-requires-bundle-2-addon, checked 2026-09-04}
}