Source note · Webex Contact Center voice channel and PSTN options
For multinational deployments, Webex Contact Center is architected to keep voice media local to the region where the customer's and agents' voice media edge/ingress services run, rather than backhauling all media to 1 region.
Checked 2026-09-04
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Voice channel and PSTN
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Checked
- 2026-09-04
Sources
- Webex Contact Center Architecture — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Multi Region Connectivity for Telephony section
Cite this note
APA
WarmTransfer. (2026, September 4). Webex Contact Center voice channel and PSTN options: source note wxcc-vc-media-stays-regional-for-multinational-deployments. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-vc-media-stays-regional-for-multinational-deployments
BibTeX
@misc{warmtransfer-claim-wxcc-vc-media-stays-regional-for-multinational-deployments,
title = {Webex Contact Center voice channel and PSTN options: source note wxcc-vc-media-stays-regional-for-multinational-deployments},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-vc-media-stays-regional-for-multinational-deployments},
note = {Source note wxcc-vc-media-stays-regional-for-multinational-deployments, checked 2026-09-04}
}