The Webex Contact Center Architecture article publishes a table of media edge regions: US (Chicago, Dallas, Los Angeles, New Jersey media edge cities), Canada (Vancouver, Toronto), Brazil (Sao Paulo), Europe (Frankfurt, Amsterdam), United Kingdom (Manchester, London), India (Mumbai), Singapore, Japan (Tokyo, Osaka), Australia (Melbourne, Sydney), and Middle East & Africa (South Africa/Cape Town, UAE).

Checked 2026-09-04

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Voice channel and PSTN
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-04
Checked
2026-09-04

Sources

Cite this note

APA

WarmTransfer. (2026, September 4). Webex Contact Center voice channel and PSTN options: source note wxcc-vc-media-edge-region-table. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-vc-media-edge-region-table

BibTeX

@misc{warmtransfer-claim-wxcc-vc-media-edge-region-table,
  title  = {Webex Contact Center voice channel and PSTN options: source note wxcc-vc-media-edge-region-table},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-vc-media-edge-region-table},
  note   = {Source note wxcc-vc-media-edge-region-table, checked 2026-09-04}
}

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