In the Contact Center bulk users CSV, Email, User Profile and Contact Center Enabled are mandatory columns.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- bulk operations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- CSV definition for bulk operations in Webex Contact Center — Cisco Systems · tier 2 current vendor documentation · Users section, CSV column table
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center users that do not appear as agents: source note wxcc-user-provisioning-troubleshooting-bulk-mandatory-cols. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-user-provisioning-troubleshooting-bulk-mandatory-cols
BibTeX
@misc{warmtransfer-claim-wxcc-user-provisioning-troubleshooting-bulk-mandatory-cols,
title = {Troubleshooting Webex Contact Center users that do not appear as agents: source note wxcc-user-provisioning-troubleshooting-bulk-mandatory-cols},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-user-provisioning-troubleshooting-bulk-mandatory-cols},
note = {Source note wxcc-user-provisioning-troubleshooting-bulk-mandatory-cols, checked 2026-10-02}
}