Concurrent Voice Contact Entitlements are view-only in tenant voice settings, derived from agent licenses and IVR port add-ons.

Checked 2026-09-30

You can't modify value of Concurrent Voice Contact Entitlements.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
tenant-settings
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-concurrent-voice-fixed. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-concurrent-voice-fixed

BibTeX

@misc{warmtransfer-claim-wxcc-tenant-setup-concurrent-voice-fixed,
  title  = {Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-concurrent-voice-fixed},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-concurrent-voice-fixed},
  note   = {Source note wxcc-tenant-setup-concurrent-voice-fixed, checked 2026-09-30}
}

Read in context