Business hours, holiday lists and overrides take effect at run time through Flow Designer routing logic.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
business-hours
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-business-hours-in-flows. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-business-hours-in-flows

BibTeX

@misc{warmtransfer-claim-wxcc-tenant-setup-business-hours-in-flows,
  title  = {Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-business-hours-in-flows},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-business-hours-in-flows},
  note   = {Source note wxcc-tenant-setup-business-hours-in-flows, checked 2026-09-30}
}

Read in context