Source note · Setting up a new Webex Contact Center tenant
Business hours are created under Services > Contact Center > Customer Experience > Business Hours with a name, time zone, one or more shifts, and optional holiday list and overrides.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- business-hours
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex Contact Center business hours — Cisco · tier 2 current vendor documentation · Business hours > Create working hours
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-business-hours-config. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-business-hours-config
BibTeX
@misc{warmtransfer-claim-wxcc-tenant-setup-business-hours-config,
title = {Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-business-hours-config},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-business-hours-config},
note = {Source note wxcc-tenant-setup-business-hours-config, checked 2026-09-30}
}