Webex Contact Center has five built-in user profiles: Licensed Administrator, Unlicensed Administrator, Supervisor, Premium Agent and Standard Agent, managed under Contact Center > User Management > Access > User Profiles.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
access
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-builtin-user-profiles. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-builtin-user-profiles

BibTeX

@misc{warmtransfer-claim-wxcc-tenant-setup-builtin-user-profiles,
  title  = {Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-builtin-user-profiles},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-builtin-user-profiles},
  note   = {Source note wxcc-tenant-setup-builtin-user-profiles, checked 2026-09-30}
}

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