Cisco's Microsoft Teams and Webex Contact Center Telephony Integration article covers skill-based routing over the Microsoft phone system and does not address presence synchronization.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Microsoft Teams telephony integration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as printed 2024-09-07
- Checked
- 2026-10-02
Sources
- Microsoft Teams and Webex Contact Center Telephony Integration — Cisco · tier 2 current vendor documentation · whole article
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Microsoft Teams presence sync with Webex Contact Center: source note wxcc-teams-presence-troubleshooting-telephony-no-presence. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-presence-troubleshooting-telephony-no-presence
BibTeX
@misc{warmtransfer-claim-wxcc-teams-presence-troubleshooting-telephony-no-presence,
title = {Troubleshooting Microsoft Teams presence sync with Webex Contact Center: source note wxcc-teams-presence-troubleshooting-telephony-no-presence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-teams-presence-troubleshooting-telephony-no-presence},
note = {Source note wxcc-teams-presence-troubleshooting-telephony-no-presence, checked 2026-10-02}
}