Microsoft states that for users whose mailbox is hosted on-premises, Teams presence delays of up to one hour are expected.

Checked 2026-10-02

Vendor
Microsoft
Product
Microsoft Teams
Subsystem
presence
Deployment
hybrid
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Microsoft Teams presence sync with Webex Contact Center: source note wxcc-teams-presence-troubleshooting-teams-onprem-mbx-1h. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-presence-troubleshooting-teams-onprem-mbx-1h

BibTeX

@misc{warmtransfer-claim-wxcc-teams-presence-troubleshooting-teams-onprem-mbx-1h,
  title  = {Troubleshooting Microsoft Teams presence sync with Webex Contact Center: source note wxcc-teams-presence-troubleshooting-teams-onprem-mbx-1h},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-teams-presence-troubleshooting-teams-onprem-mbx-1h},
  note   = {Source note wxcc-teams-presence-troubleshooting-teams-onprem-mbx-1h, checked 2026-10-02}
}

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