The Microsoft Teams connector must be deactivated before it can be deleted, and it can be deactivated and reactivated without deletion.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Microsoft Teams connector
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Integrate Webex Contact Center with Microsoft Teams — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Deactivate or reactivate Microsoft Teams connector; Delete Microsoft Teams connector
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Microsoft Teams presence sync with Webex Contact Center: source note wxcc-teams-presence-troubleshooting-delete-needs-deactivate. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-presence-troubleshooting-delete-needs-deactivate
BibTeX
@misc{warmtransfer-claim-wxcc-teams-presence-troubleshooting-delete-needs-deactivate,
title = {Troubleshooting Microsoft Teams presence sync with Webex Contact Center: source note wxcc-teams-presence-troubleshooting-delete-needs-deactivate},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-teams-presence-troubleshooting-delete-needs-deactivate},
note = {Source note wxcc-teams-presence-troubleshooting-delete-needs-deactivate, checked 2026-10-02}
}