Deleting the Microsoft Teams connector removes it from Webex Contact Center but leaves the Microsoft Azure authorization active, so Cisco directs administrators to also delete the enterprise application in Microsoft Azure.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Microsoft Teams connector
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Integrate Webex Contact Center with Microsoft Teams — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Delete Microsoft Teams connector
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Microsoft Teams presence sync with Webex Contact Center: source note wxcc-teams-presence-troubleshooting-delete-leaves-azure-app. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-presence-troubleshooting-delete-leaves-azure-app
BibTeX
@misc{warmtransfer-claim-wxcc-teams-presence-troubleshooting-delete-leaves-azure-app,
title = {Troubleshooting Microsoft Teams presence sync with Webex Contact Center: source note wxcc-teams-presence-troubleshooting-delete-leaves-azure-app},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-teams-presence-troubleshooting-delete-leaves-azure-app},
note = {Source note wxcc-teams-presence-troubleshooting-delete-leaves-azure-app, checked 2026-10-02}
}