Cisco instructs administrators to deactivate the Microsoft Teams connector before using Webex App in Desktop settings.
Checked 2026-10-02
Deactivate Microsoft Teams connector before using Webex App.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- collaboration integrations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Desktop settings for Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Manage Webex App
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Microsoft Teams presence sync with Webex Contact Center: source note wxcc-teams-presence-troubleshooting-deactivate-first-webexapp. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-presence-troubleshooting-deactivate-first-webexapp
BibTeX
@misc{warmtransfer-claim-wxcc-teams-presence-troubleshooting-deactivate-first-webexapp,
title = {Troubleshooting Microsoft Teams presence sync with Webex Contact Center: source note wxcc-teams-presence-troubleshooting-deactivate-first-webexapp},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-teams-presence-troubleshooting-deactivate-first-webexapp},
note = {Source note wxcc-teams-presence-troubleshooting-deactivate-first-webexapp, checked 2026-10-02}
}