In the current new Teams client (non-education tenants), a Website tab set up as Cisco describes probably works as a launcher that opens Desktop in a browser, not as an embedded pane. Cisco's January 2025 article documents no Cisco-published Teams tab app that replaces it.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Desktop in Microsoft Teams
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Access Webex Contact Center Desktop inside Microsoft Teams — Cisco · tier 2 current vendor documentation · important note, read with Microsoft devblog body
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-embed-is-launcher. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-embed-is-launcher
BibTeX
@misc{warmtransfer-claim-wxcc-teams-integration-setup-embed-is-launcher,
title = {Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-embed-is-launcher},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-embed-is-launcher},
note = {Source note wxcc-teams-integration-setup-embed-is-launcher, checked 2026-09-30}
}