Webex Contact Center Desktop inside Teams is compatible with the stable native Microsoft Teams apps on Windows and macOS. Embedding it in the web or mobile editions of Teams is not supported.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Desktop in Microsoft Teams
Deployment
multi-tenant
Region
not restricted
Release range
as of 2025-01-14
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-embed-editions. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-embed-editions

BibTeX

@misc{warmtransfer-claim-wxcc-teams-integration-setup-embed-editions,
  title  = {Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-embed-editions},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-embed-editions},
  note   = {Source note wxcc-teams-integration-setup-embed-editions, checked 2026-09-30}
}

Read in context