Source note · Setting up supervisors in Webex Contact Center
Restricting a Supervisor user profile to resource collections that contain only certain sites and teams is the documented mechanism for limiting which teams that supervisor sees in Desktop, and so which teams they can monitor.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- resource-collections
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Manage access in Webex Contact Center — Cisco · tier 2 current vendor documentation · Resource collections - assigning to user profiles
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up supervisors in Webex Contact Center: source note wxcc-supervisor-setup-scope-by-collection. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-supervisor-setup-scope-by-collection
BibTeX
@misc{warmtransfer-claim-wxcc-supervisor-setup-scope-by-collection,
title = {Setting up supervisors in Webex Contact Center: source note wxcc-supervisor-setup-scope-by-collection},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-supervisor-setup-scope-by-collection},
note = {Source note wxcc-supervisor-setup-scope-by-collection, checked 2026-09-30}
}