Source note · Setting up supervisors in Webex Contact Center
To change role a supervisor opens User Profile > Profile Settings, selects the role, and when choosing Supervisor and Agent must also select a dial number or extension and a team before Save and Confirm.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- supervisor-desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Change your role in Supervisor Desktop — Cisco · tier 2 current vendor documentation · Procedure - steps 1 to 4
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up supervisors in Webex Contact Center: source note wxcc-supervisor-setup-role-change-steps. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-supervisor-setup-role-change-steps
BibTeX
@misc{warmtransfer-claim-wxcc-supervisor-setup-role-change-steps,
title = {Setting up supervisors in Webex Contact Center: source note wxcc-supervisor-setup-role-change-steps},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-supervisor-setup-role-change-steps},
note = {Source note wxcc-supervisor-setup-role-change-steps, checked 2026-09-30}
}