Source note · Setting up supervisors in Webex Contact Center
A supervisor can switch roles in Supervisor Desktop only if the administrator has configured the user as Supervisor and Agent.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- supervisor-desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Change your role in Supervisor Desktop — Cisco · tier 2 current vendor documentation · Before you begin
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up supervisors in Webex Contact Center: source note wxcc-supervisor-setup-role-change-prereq. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-supervisor-setup-role-change-prereq
BibTeX
@misc{warmtransfer-claim-wxcc-supervisor-setup-role-change-prereq,
title = {Setting up supervisors in Webex Contact Center: source note wxcc-supervisor-setup-role-change-prereq},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-supervisor-setup-role-change-prereq},
note = {Source note wxcc-supervisor-setup-role-change-prereq, checked 2026-09-30}
}