Source note · Setting up supervisors in Webex Contact Center
On the newer Webex Contact Center platform, the Control Hub license option Premium Agent - Supervisor Role gives a user the supervisor role.
Checked 2026-09-30
Premium Agent - Supervisor Role: Choose this option to provide the supervisor role to a user.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Ways to Add Users for Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Add users manually - license options for the new platform
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up supervisors in Webex Contact Center: source note wxcc-supervisor-setup-lic-supervisor-role. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-supervisor-setup-lic-supervisor-role
BibTeX
@misc{warmtransfer-claim-wxcc-supervisor-setup-lic-supervisor-role,
title = {Setting up supervisors in Webex Contact Center: source note wxcc-supervisor-setup-lic-supervisor-role},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-supervisor-setup-lic-supervisor-role},
note = {Source note wxcc-supervisor-setup-lic-supervisor-role, checked 2026-09-30}
}