Source note · Setting up supervisors in Webex Contact Center
A supervisor who will also work as an agent needs Contact center enabled with at least one team, agent profile and multimedia profile set, because the Supervisor and Agent sign-in requires a team and agent work depends on those desktop settings.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- user-management
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Manage Contact Center Users — Cisco · tier 2 current vendor documentation · Desktop settings; combined with lc7emx Team drop-down
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up supervisors in Webex Contact Center: source note wxcc-supervisor-setup-dual-needs-cc-enabled. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-supervisor-setup-dual-needs-cc-enabled
BibTeX
@misc{warmtransfer-claim-wxcc-supervisor-setup-dual-needs-cc-enabled,
title = {Setting up supervisors in Webex Contact Center: source note wxcc-supervisor-setup-dual-needs-cc-enabled},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-supervisor-setup-dual-needs-cc-enabled},
note = {Source note wxcc-supervisor-setup-dual-needs-cc-enabled, checked 2026-09-30}
}