Source note · Setting up supervisors in Webex Contact Center
A supervisor can barge in only after successfully starting to listen to the call, and barging in turns on the microphone and makes the supervisor a participant.
Checked 2026-09-30
You can only barge in after you have successfully started listening to the call.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- call-monitoring
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage and Monitor Interactions — Cisco · tier 2 current vendor documentation · Barge in to a call
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up supervisors in Webex Contact Center: source note wxcc-supervisor-setup-barge-after-listen. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-supervisor-setup-barge-after-listen
BibTeX
@misc{warmtransfer-claim-wxcc-supervisor-setup-barge-after-listen,
title = {Setting up supervisors in Webex Contact Center: source note wxcc-supervisor-setup-barge-after-listen},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-supervisor-setup-barge-after-listen},
note = {Source note wxcc-supervisor-setup-barge-after-listen, checked 2026-09-30}
}