WebRTC desktop telephony is not available to Supervisor Desktop users in VDI environments.
Checked 2026-10-02
WebRTC is not available in VDI environments.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Supervisor Desktop telephony
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Get started with Supervisor Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Get started with Supervisor Desktop: sign-in / telephony options
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center supervisor monitoring and barge-in: source note wxcc-supervisor-monitoring-troubleshooting-webrtc-no-vdi. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-supervisor-monitoring-troubleshooting-webrtc-no-vdi
BibTeX
@misc{warmtransfer-claim-wxcc-supervisor-monitoring-troubleshooting-webrtc-no-vdi,
title = {Troubleshooting Webex Contact Center supervisor monitoring and barge-in: source note wxcc-supervisor-monitoring-troubleshooting-webrtc-no-vdi},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-supervisor-monitoring-troubleshooting-webrtc-no-vdi},
note = {Source note wxcc-supervisor-monitoring-troubleshooting-webrtc-no-vdi, checked 2026-10-02}
}