Cisco's supervisor release notes say the monitoring and barge-in actions are no longer available in the Team Performance widget.
disputed · Checked 2026-10-02
These actions are no longer available within the Team Performance widget.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Supervisor Desktop Team Performance
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Status
- disputed
- Checked
- 2026-10-02
Sources
- What's new for supervisors in Webex Contact Center — Cisco Webex Help Center · tier 2 current vendor documentation · What's new for supervisors: entry stating monitoring and barging controls move to the Interactions page
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center supervisor monitoring and barge-in: source note wxcc-supervisor-monitoring-troubleshooting-team-perf-removed. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-supervisor-monitoring-troubleshooting-team-perf-removed
BibTeX
@misc{warmtransfer-claim-wxcc-supervisor-monitoring-troubleshooting-team-perf-removed,
title = {Troubleshooting Webex Contact Center supervisor monitoring and barge-in: source note wxcc-supervisor-monitoring-troubleshooting-team-perf-removed},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-supervisor-monitoring-troubleshooting-team-perf-removed},
note = {Source note wxcc-supervisor-monitoring-troubleshooting-team-perf-removed, checked 2026-10-02}
}