The tech note's workaround is to create two local variables named Global_Language and Global_VoiceName in the subflow and set them with Set Variable before TTS prompts.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer variables
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2024-12 onward
- Checked
- 2026-10-01
Sources
- Configure Different Supported Languages and Voice Names with Native Text-To-Speech inside WxCC SubFlow — Cisco (TAC tech note) · tier 2 current vendor documentation · Configure
Cite this note
APA
WarmTransfer. (2026, October 1). Building reusable subflows in Webex Contact Center Flow Designer: source note wxcc-subflow-setup-technote-local-var-workaround. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-subflow-setup-technote-local-var-workaround
BibTeX
@misc{warmtransfer-claim-wxcc-subflow-setup-technote-local-var-workaround,
title = {Building reusable subflows in Webex Contact Center Flow Designer: source note wxcc-subflow-setup-technote-local-var-workaround},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-subflow-setup-technote-local-var-workaround},
note = {Source note wxcc-subflow-setup-technote-local-var-workaround, checked 2026-10-01}
}