Global variables cannot be added directly in a subflow; a global variable from the main flow can only be mapped to a local variable in the subflow.

Checked 2026-10-01

they can only map a global variable from the main flow to a local variable in the subflow (and can't add global variables directly in the subflow).
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Flow Designer variables
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Building reusable subflows in Webex Contact Center Flow Designer: source note wxcc-subflow-setup-globals-map-to-local. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-subflow-setup-globals-map-to-local

BibTeX

@misc{warmtransfer-claim-wxcc-subflow-setup-globals-map-to-local,
  title  = {Building reusable subflows in Webex Contact Center Flow Designer: source note wxcc-subflow-setup-globals-map-to-local},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-subflow-setup-globals-map-to-local},
  note   = {Source note wxcc-subflow-setup-globals-map-to-local, checked 2026-10-01}
}

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