In Webex Connect, toggling an override's status in Control Hub does not sync to the Business Hours node, and the documented workaround is to unlink overrides from the business hours.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- Flow builder Business Hours node
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Business Hours - WXCC — Cisco (Webex Connect documentation) · tier 2 current vendor documentation · Limitations section
Cite this note
APA
WarmTransfer. (2026, October 14). The values the Business Hours activity Status variable can take: source note wxcc-status-variable-values-connect-toggle-no-sync. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-status-variable-values-connect-toggle-no-sync
BibTeX
@misc{warmtransfer-claim-wxcc-status-variable-values-connect-toggle-no-sync,
title = {The values the Business Hours activity Status variable can take: source note wxcc-status-variable-values-connect-toggle-no-sync},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-status-variable-values-connect-toggle-no-sync},
note = {Source note wxcc-status-variable-values-connect-toggle-no-sync, checked 2026-10-14}
}