After the connector is saved, flows use it through the HTTP Request activity and the credential service keeps the OAuth token valid without flow logic.

Checked 2026-09-30

Flow developers need not be concerned about managing the access token after creating the connector
Vendor
Cisco
Product
Webex Contact Center
Subsystem
connectors
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for ServiceNow: source note wxcc-servicenow-setup-custom-connector-token. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-servicenow-setup-custom-connector-token

BibTeX

@misc{warmtransfer-claim-wxcc-servicenow-setup-custom-connector-token,
  title  = {Setting up the Webex Contact Center connector for ServiceNow: source note wxcc-servicenow-setup-custom-connector-token},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-servicenow-setup-custom-connector-token},
  note   = {Source note wxcc-servicenow-setup-custom-connector-token, checked 2026-09-30}
}

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