With OAuth 2.0 the custom connector offers grant types Client credentials - certificate, Client credentials - client secret and Password Grant, taking Client ID, Client Secret and Token URL, plus Username and Password for the password grant.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- connectors
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure custom connector for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Configure custom connector, OAuth 2.0 fields
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for ServiceNow: source note wxcc-servicenow-setup-custom-connector-oauth. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-servicenow-setup-custom-connector-oauth
BibTeX
@misc{warmtransfer-claim-wxcc-servicenow-setup-custom-connector-oauth,
title = {Setting up the Webex Contact Center connector for ServiceNow: source note wxcc-servicenow-setup-custom-connector-oauth},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-servicenow-setup-custom-connector-oauth},
note = {Source note wxcc-servicenow-setup-custom-connector-oauth, checked 2026-09-30}
}