Global variables are defined in Control Hub but flow developers must add them to a flow as required before the flow can use them.

Checked 2026-10-02

Flow developers can add global variables to the flow as required.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Global variables
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center screen pops and empty CAD variables: source note wxcc-screen-pop-troubleshooting-gv-add-to-flow. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-screen-pop-troubleshooting-gv-add-to-flow

BibTeX

@misc{warmtransfer-claim-wxcc-screen-pop-troubleshooting-gv-add-to-flow,
  title  = {Troubleshooting Webex Contact Center screen pops and empty CAD variables: source note wxcc-screen-pop-troubleshooting-gv-add-to-flow},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-screen-pop-troubleshooting-gv-add-to-flow},
  note   = {Source note wxcc-screen-pop-troubleshooting-gv-add-to-flow, checked 2026-10-02}
}

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