In a custom desktop layout the Screen Pop can be configured as a custom page, as a widget within a custom page, or as a tab in the Auxiliary Information pane.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Desktop Layout
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up screen pops and CAD variables in Webex Contact Center: source note wxcc-screen-pop-setup-layout-placements. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-screen-pop-setup-layout-placements

BibTeX

@misc{warmtransfer-claim-wxcc-screen-pop-setup-layout-placements,
  title  = {Setting up screen pops and CAD variables in Webex Contact Center: source note wxcc-screen-pop-setup-layout-placements},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-screen-pop-setup-layout-placements},
  note   = {Source note wxcc-screen-pop-setup-layout-placements, checked 2026-09-30}
}

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