The Version 1 legacy connector uses regional CTI adapter URLs of the form https://desktop.wxcc-<region>.cisco.com, such as desktop.wxcc-us1.cisco.com for North America.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center for Salesforce (Version 1 legacy)
- Subsystem
- call center
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- Version 1 legacy
- Checked
- 2026-09-30
Sources
- Integrate Webex Contact Center with Salesforce (Version 1—Legacy) — Cisco Webex Help Center · tier 2 current vendor documentation · Call center configuration > CTI adapter URL by region
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Salesforce: source note wxcc-salesforce-connector-setup-v1-adapter-urls. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-salesforce-connector-setup-v1-adapter-urls
BibTeX
@misc{warmtransfer-claim-wxcc-salesforce-connector-setup-v1-adapter-urls,
title = {Setting up the Webex Contact Center connector for Salesforce: source note wxcc-salesforce-connector-setup-v1-adapter-urls},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-salesforce-connector-setup-v1-adapter-urls},
note = {Source note wxcc-salesforce-connector-setup-v1-adapter-urls, checked 2026-09-30}
}