An org whose Webex Contact Center tenant is not in eu2 and that skips editing WxCC Region after import will have the connector pointed at the wrong region.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center connector for Salesforce
- Subsystem
- call center
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- main branch as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- OpenCTI.callCenter-meta.xml (Webex Contact Center Salesforce call center definition) — Webex (GitHub organisation webex) · tier 3 vendor-maintained repositories · WxCC Settings section, item openCtiWxCCRegion; read with cisco-help-dyidod Integrate > import the call center
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Salesforce: source note wxcc-salesforce-connector-setup-region-default-risk. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-salesforce-connector-setup-region-default-risk
BibTeX
@misc{warmtransfer-claim-wxcc-salesforce-connector-setup-region-default-risk,
title = {Setting up the Webex Contact Center connector for Salesforce: source note wxcc-salesforce-connector-setup-region-default-risk},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-salesforce-connector-setup-region-default-risk},
note = {Source note wxcc-salesforce-connector-setup-region-default-risk, checked 2026-09-30}
}