Source note · Webex Contact Center RONA and agent state handling
The chat and social RONA timeouts each default to 30 seconds, with a minimum of 1 second and a maximum of 6000 seconds.
Checked 2026-09-04
Chat | 30 | 1 | 6000 ... Social | 30 | 1 | 6000
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- RONA and agent state
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Checked
- 2026-09-04
Sources
- Manage RONA timeouts — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · RONA timeout settings table, Chat and Social rows
Cite this note
APA
WarmTransfer. (2026, September 4). Webex Contact Center RONA and agent state handling: source note wxcc-rona-timeout-chat-and-social-30-default-1-to-6000. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-rona-timeout-chat-and-social-30-default-1-to-6000
BibTeX
@misc{warmtransfer-claim-wxcc-rona-timeout-chat-and-social-30-default-1-to-6000,
title = {Webex Contact Center RONA and agent state handling: source note wxcc-rona-timeout-chat-and-social-30-default-1-to-6000},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-rona-timeout-chat-and-social-30-default-1-to-6000},
note = {Source note wxcc-rona-timeout-chat-and-social-30-default-1-to-6000, checked 2026-09-04}
}