Claim record · Webex Contact Center recording and contact data retention
2 rows of the Enterprise disclosure state a deletion period for a category and then a longer period for a differently named sub-category the document never defines, giving events data 60 days with other events data at 1 year, and calling information 60 days with telemetry at 1 year.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center Enterprise
- Subsystem
- retention deletion and data lifecycle
- Deployment
- cisco-hosted-dedicated
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.60
- Verified
- 2026-09-05
Sources
- Cisco Webex Contact Center Enterprise Offer Disclosure — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · Table 2 Customer Systems Information, Events Data and Telemetry Data rows
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Contact Center recording and contact data retention: claim wxcc-ret-enterprise-undefined-subcategories. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ret-enterprise-undefined-subcategories
BibTeX
@misc{warmtransfer-claim-wxcc-ret-enterprise-undefined-subcategories,
title = {Webex Contact Center recording and contact data retention: claim wxcc-ret-enterprise-undefined-subcategories},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ret-enterprise-undefined-subcategories},
note = {Claim wxcc-ret-enterprise-undefined-subcategories, verified 2026-09-05}
}